Frequently Asked Question
Most popular questions
Facebook did not provide an email address for your account. Please ensure you have confirmed email address listed in Facebook and try again.
- Our service uses facebook authentication, As when you sign up for account at Redemption Online - Evolution, You will be asked to use your facebook account as point of authentication, Which means your facebook account needs to be in good standing and verified, Otherwise facebook cannot provide us the essential information such as your email address to complete sign up. Please go to your facebook account and verify you have completed confirm email address on your facebook account first.
I cannot run launcher
- Our launcher is powerful albeit complicated, Sometime you may experience difficulties launching the launcher, Most common problems resolves to some anti-virus or not enough administrative privileges for the launcher to start downloading patches from our update server and start writing important data in program directory. Due to it's nature, many anti-virus or user-account-control will prevent or disrupt it's activity. Please disable or whitelist the launcher, and ensure the launcher is always launched as administrator.
What is imps
- imps is digital currency that is untradeable and bound to your game account (not shareable among your game accounts), With imps you may purchase various assortment of items from Item Mall to aid your game play.